FAQS & Installation solutions

HOW TO ORDER

Since our products are customized, so please inquiry our customer service before ordering

PAYMENTS

We accpect Alibaba trade assurence, Aliexpress, paypal, westunion, TT bank transfer, etc.

SHIPPING

DHL, UPS, TNT, EMS (door to door service) —-2 ~ 7 days, suggest for small-medium items, less than 50kg.

INSTALLATION

We provide you different type of sign letters installation guide,and provide all accessories

MOST FREQUENTLY ASKED QUESTIONS

We have our own factory, and advanced machine including CNC, laser cut machine,welding machine, bending machine, etc.

ErybaySign can promise that all the products ordered by our clients are made by ourself, but also we will cooperate with other subcontractors to deal with special requirements

First of all, our products are produced under a strict quality control system, and the pass rate is much higher than the defective rate
Secondly, for defective batches, we will fix them and resend them to you, or send you a new product directly. We can discuss including new solutions according to the actual situation and improve your satisfaction

All of our acrylic and metal luminous letters come with a trusted CE certification for wet places. All of our metal letters are UL-certified LED modules. All letters are waterproof and all leds and transformers are CE/UL certified. We can also produce signs based on UL standards.

We are working with DHL and FedEx and it takes 3-5 business days.
For large quantities or sizes, we can also transport by air or sea. If you choose air, it usually takes a week, if you choose sea, it takes about a month.
In either case, we will provide you with the most economical and appropriate plan.

We have 12V and 24V 2 different led strips, but normally we use 12V.

All our products are customized and we only have the finished samples and sample box in stock.

All of our products are customized, so we don’t have price list.

We will quote based on your design, drawing and budget, similar as the product photo, if you have the vector file that would be great.

Accepted Payment Methods

Current Delivery Methods

CUSTOMER SUPPORT

Our team of sign experts are here to help you.

CALL US (86) 17754071828

8am-6pm Mon-Sat
(Anhui,China)

EMAIL CUSTOMER SUPPORT

General Products Questions

EMAIL TECHNICAL SUPPORT

8am-6pm Mon-Sat
(Anhui,China)

Please let us know your feedback

Wheather in regard with ERYBAY Products and technology, customer issue or concerns, and/or your recommendations and tips

GET A QUOTE

Please fill in your contact information and one of our export advisors will get in touch with you shortly to arrange designs, & price list with our drawings to be confirmed,even some suggestions


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